GDPR Compliance

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

1. Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service where permitted by law.

2. Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3. Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6. Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How We Protect Your Data

PAWSCHECK implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• End-to-end encryption for data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response procedures
• Regular backups and disaster recovery plans

Data We Collect

We collect and process the following types of personal data:

• Account information (name, email, phone number)
• Dog information (name, breed, age, health data)
• Video recordings of your dog for gait analysis
• Usage data and analytics
• Communication preferences
• Payment information (processed securely through third-party providers)

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose
• Contract: When processing is necessary for a contract we have with you
• Legal obligation: When we must process your data to comply with the law
• Legitimate interests: When processing is in our legitimate interests and your interests do not override those interests

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

When we transfer your data outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

For the UK: Information Commissioner's Office (ICO) - ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement from time to time. We will notify you of any significant changes via email or through a prominent notice on our website.